Privacy Policy

Last Updated: April 6, 2026


Morfin Plumbing Inc (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit or interact with our website and services.


This policy applies to all users within our service areas, including Los Angeles County, Orange County, Riverside County, and San Bernardino County, California.


1. Information We Collect

We collect information in the following ways:


Information You Provide Voluntarily

When you request a quote, submit a form, or contact us through our website, we may collect:

  • Full name
  • Phone number
  • Zip code
  • Service address (if provided)
  • Details about your plumbing issue or service request

If you contact us by phone or use a click-to-call feature, call details (such as phone number, call duration, and call recordings) may be captured through our call tracking providers.


Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Referral sources (such as Google Ads)
  • Interaction with forms and landing pages

This information helps us improve website performance, user experience, and marketing effectiveness.


2. How We Use Information

We use the information collected to:

  • Respond to service requests and provide plumbing estimates
  • Schedule appointments and dispatch technicians
  • Communicate with you regarding your inquiry (via phone, SMS, or email)
  • Provide customer support and follow-up services
  • Improve our website, services, and user experience
  • Measure advertising performance (including PPC campaigns)
  • Support remarketing and marketing optimization efforts

By submitting your information, you consent to be contacted by Morfin Plumbing Inc via phone call, text message (SMS), or email. Message and data rates may apply.

We do not sell your personal information.


3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect data for analytics and marketing purposes.

These technologies may be used for:

  • Website performance and functionality
  • Conversion tracking (e.g., form submissions, calls)
  • Analytics (e.g., user behavior tracking)
  • Advertising and remarketing

You can control or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.


4. Third-Party Services

We may use trusted third-party tools and platforms to operate our business and marketing efforts, including:

  • Google Analytics – for website traffic and user behavior analysis
  • Google Tag Manager – for managing tracking scripts
  • Call tracking platforms (e.g., WhatConverts or similar) – for tracking phone calls and lead attribution
  • Advertising platforms (e.g., Google Ads) – for marketing and remarketing

These providers may collect or process information on our behalf solely for business purposes. They are not permitted to use your information for their own independent purposes.


5. Information Sharing

We may share your information with trusted service providers only as necessary to operate our business, including:

  • Website hosting providers
  • Marketing and analytics platforms
  • Call tracking and communication providers

All data sharing is limited to legitimate business purposes. We do not sell or rent your personal information to third parties.


6. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.


7. Your Privacy Rights (California)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

  • Right to Know – Request what personal information we collect and how it is used
  • Right to Access – Request a copy of your personal data
  • Right to Delete – Request deletion of your personal information (subject to certain exceptions)
  • Right to Correct – Request correction of inaccurate information
  • Right to Opt-Out – Opt out of certain data uses (note: we do not sell personal data)
  • Right to Non-Discrimination – You will not be discriminated against for exercising your rights

To exercise your rights, please contact us using the information below.


8. Children’s Privacy

Our website and services are intended for homeowners and adults. We do not knowingly collect personal information from individuals under the age of 13.


9. Your Choices

You may:

  • Choose not to submit information through our website
  • Request updates or deletion of your information
  • Opt out of communications at any time by contacting us directly


10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.


11. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Morfin Plumbing Inc
Serving Los Angeles County, Orange County, Riverside County, and San Bernardino County, CA
📞 Phone: 323-458-8892
License #: 1097332